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Privacy Policy

In accordance with Spanish Personal Data Protection Act 15/1999 and Information and E-Commerce Services Act 34/2002 the Guggenheim Museum Bilbao Foundation informs users that all of the personal information you voluntarily provide will be stored in an automated data file owned by the Guggenheim Museum Bilbao Foundation. Personal information is kept to assist users with their individual needs and for management purposes, including customer satisfaction surveys and data updating.

Your personal details are collected for the following purposes:

  • To create, complete and implement the contract for the products you have purchased.
  • To respond to your requests.
  • To provide you with information on the products for sale at the Guggenheim Museum Bilbao on-line store, including commercial communication on the products transmitted by e-mail or any other similar electronic means (such as SMS).
  • You may change your preferences regarding commercial communications by accessing Purchase > User Account.

In no case shall the Guggenheim Museum Bilbao Foundation sell, rent, distribute or otherwise make the personal information provided by users in this website available to any third party. Personal data is understood to mean the user's name, surnames, telephone number, complete street address (street name and number, post code, town, and state or province), as well as email address. This information will not be used for the purposes of direct marketing unless the user has been previously informed of such a possibility and has given us his or her express consent.

Users are entitled to exercise their right to access, rectification, cancellation and objection to the processing of personal data by sending an letter to Abandoibarra Etorbidea, 2, 48001 Bilbao.

Cookies:

We may collect information about your computer for system management purposes, including your IP address, operating system and web browser We compile these statistics to see how you browse our website.

We may also obtain information about your general use of the Internet through cookies, or small text files, stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They provide us with specific information that helps us improve our site and deliver a better service.

Cookies enable us to store information about your preferences, customize our site according to your individual interests, speed up your searches and recognize you when you return to our website.

You may refuse to accept cookies by activating the setting on your browser . However, if you select this setting you may be unable to access certain parts of our site or take advantage of some of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.



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© FMGB Guggenheim Bilbao Museoa. 2008

Tel: (+34) 94 403 91 37