This website is the sole property of the Guggenheim Museum Bilbao Foundation (en adelante, "FMGB"), con domicilio social en Abandoibarra Etorbidea, 2, 48001 Bilbao, e-mail informacion@guggenheim-bilbao.es, con Código de Identificación Fiscal número G-48832240, e inscrita en el Registro de Fundaciones del País Vasco con el número de registro F-17.
All of the material in this website, including but not limited to text, graphics, images, design and any intellectual property rights associated with the content, as well as all trademarks, commercial names and any other distinctive signs are the property of the Guggenheim Museum Bilbao Foundation or the legitimate third-party owners. All rights are reserved..
None of the contents of this website may be reproduced, in whole or in part, in any form or by any means, whether mechanical, electronic, photocopying, recording or otherwise, nor published or distributed, without prior written consent from FMGB or the legitimate third-party owners.
FMGB provides no guarantee, either implicit or explicit, for the content of the website and shall not be liable for damages that may arise from any improper use of the contents by users or from the infringement of any legal provision by website users..
Use of the Guggenheim Museum Bilbao image
All graphics of the Guggenheim Museum Bilbao building used on this website are a registered trademark of the GMBF. The GMBF holds exclusive rights over the usage thereof, and is thus entitled to prevent use of images by unauthorized third parties. It is strictly forbidden to reproduce of any images of the Guggenheim Museum Bilbao in any format for any purpose without prior written consent from the GMBF.
Data protection policy
In accordance with Spanish Personal Data Protection Act, Organic Law 15/1999 (henceforth, “O.L. 15/1999”), Royal Decree 1720/2007, which approves the General Regulations governing Organic Law 15/1999 (henceforth, “RDLOPD”) and Information and E-Commerce Services Act 34/2002 (henceforth, “LSSI”), the personal information you have voluntarily provided us will be stored in an automated data file of which the Guggenheim Museum Bilbao Foundation (GMBF) is solely responsible. The data will be kept to assist users with their individual needs (sending images, product sales, information on activities and benefits, etc.) and for management purposes..
The GMBF does not sell, rent, distribute or otherwise make the personal information provided by users in this website available to third parties. Accessing information on the part of data processing personnel when so needed to provide a service to the GMBF does not constitute third-party disclosure. This information will not be used for the purposes of direct marketing unless the user has been previously informed of such a possibility and has given us his or her express consent.
Personal data refers to any information relating to an identified or identifiable natural person, except, in accordance with RLOPD, Article 2, data on persons who provide services for legal entities, either as employees, professionals and/or individual businesspersons.
GMBF will not process personal data relating to minors. The personal information about minors collected on our website is highly restricted and does not reveal the minor's identity. The sole purpose is to carry out a specific educational activity.
Any refusal to process your personal information should be reported within 30 days. The GMBF guarantees users' right to access, rectification, objection and cancellation of personal data by any legally accepted means in compliance with the provisions laid down in RLOPD, by writing to our head office at Abandoibarra Etorbidea, 2, 48001 Bilbao.
Museum Member Privacy Policy
In compliance with Organic Law 15/1999 and RDLOPD 1720/2007, the data provided upon registration as a Museum Member will be stored in an automated data file owned by the Guggenheim Museum Bilbao Foundation (GMBF) and will be processed for the purpose of managing membership-related activities, including customer satisfaction surveys, data update, drawing and raffle winners, and pictures of different activities, both in print and at www.guggenheim-bilbao.es. In addition, according to Spanish Information Society Services Act 34/2002, the GMBF is expressly authorized to send you information by e-mail. Any refusal to process your personal information should be reported within 30 days. The GMBF guarantees users' right to access, rectification, objection and cancellation of personal data by any legally accepted means in compliance with the provisions laid down in RLOPD, by writing to Guggenheim Museum Bilbao, Abandoibarra Etorbidea, 2, 48001 Bilbao.
Terms and conditions of sale at Gift-Bookshop
Pricing
The prices displayed on this website include VAT (value added tax), exclusively for residents of the European Union and do not include shipping charges.
Delivery charges
All orders will be shipped by DHL according to their current rates. Customers will be informed by e-mail of shipping charges. All shipping charges shall be paid by the customer.
Customs Duties
Customs duties are not included in the price of the product. A link to DHL will be made available on the webside to users making purchases. Here you will find a tool for calculating duties.
Payment
El pago del precio y costes asociados a la entrega se efectuará mediante tarjeta de crédito. A tal fin, la Fundación del Museo Guggenheim Bilbao pone a disposición de los usuarios una pasarela de pago con una entidad bancaria, bajo un entorno seguro.
Title to the merchandise shall pass to the buyer upon delivery.
Returns policy
The user has fifteen days from date of delivery to exchange or to return articles. The user shall be responsible for any additional delivery fees that may apply.
In compliance with applicable law on electronic commerce, the user is entitled to cancel and is not subject to any formality.
The user's right to return products is not applicable for purchases on sound or video recordings, CDs, graphic, literary and/or periodical publications, or on computer programs that have been unsealed by the user, or computer files transmitted electronically, downloaded or immediately reproduced for permanent use.
Data protection policy
There is no obligation on the part of the user to provide personal information when using this website. Should users provide personal information, the Guggenheim Museum Bilbao Foundation will treat data with the utmost confidentiality, abiding by the personal information principles described in our "Data protection policy".
Governing law and jurisdiction
These terms and conditions of purchase are subject to Spanish law. In compliance with the extension of the applicable law, any disputes shall be within the jurisdiction of the courts of Bilbao. The user expressly renounces any other jurisdiction that may correspond to him or her.
General conditions
By placing an order for goods you are deemed to have accepted the GMBF terms and conditions of sale.
